Strong operating and troubleshooting and debugging knowledge across various networking technologies such as: Ethernet, TCP/IP, OSPF, Netflow/IPFIX, Deep Packet Inspection, Security (Authentication, Inline, SSL/TLS, Encryption/Decryption) and Test Equipment such as Spirent and IXIA.
Experience in writing Knowledge base Articles and a strong believer for Knowledge Centric Support
Possess excellent customer handling skills to deliver top notch Customer experience for global customers
Preferred to have experience with Virtualization (VmWare, Openstack, AWS etc.).
Preferred to have experience with Mobility/Service Provider (LTE, 4G/3G, GTP)
Ability to write scripts for facilitating problem replication (Python) would be of added value
Excellent written and verbal communications skills are essential.
Must have good project management, problem resolution and analytical skills.
Must have a very strong customer focus.
BS/Masters in Computer Science or Engineering
If interested,please send me your updated Profile with current CTC details..
Salary: INR 15,00,000 - 30,00,000 P.A.
Industry:IT-Hardware & Networking
Functional Area:IT Software - Network Administration, Security
Role:Technical Support Engineer
Employment Type:Permanent Job, Full Time
Desired Candidate Profile
Recruiter Name:Sheshagiri Rao
Contact Company:Cambio Consulting India Pvt Ltd